Vavada terms in brief: the main account rules

Account and age

Only adults aged 18 and over may register at Vavada. Each person may hold one account.

Extra accounts opened to claim bonuses again or to get around the rules are closed. Your password is your responsibility, so never share it.

The service is not offered in countries under UN, EU or US sanctions, or in countries on the FATF lists.

Identity checks

We may ask for a passport or ID card before or after registration, during play, and before or after a deposit or withdrawal. The check is part of our fraud and anti-money laundering rules.

While a check is in progress, a withdrawal may wait. It helps to have the document ready in advance.

Deposits and withdrawals

The casino sets no common floor for payments. Each provider has its own minimum and maximum, and you see them in the cashier.

• Only cards and accounts registered to you are accepted.
• A payout returns by the same route as the deposit.
• The finance team works 24 hours a day, and payouts usually arrive within 24 hours.
• A few methods charge a fee, shown before you confirm.
• After a mobile operator top-up, expect a payout two or three weeks later at the earliest.

How much you can take out per day, week and month is tied to your VIP status, and the full table sits on the home page.

On Saturdays, Sundays and holidays a lower daily cap of $2,000 applies. A single win over $10,000 can be split into monthly payments, although jackpots are paid in full.

Bonuses

Casino and sports bonuses share a few rules. Here they are in one table.

Wagering and deadlines for each casino bonus are on our promo code page. For the sports bonus, free bet and sports cashback, see Vavada betting.

Inactive accounts and closure

An account with no logins and no bets for 12 months counts as inactive. Before we act, we write to the email on the account.

If there is no reply, access may be suspended. We charge no inactivity fees. To restore access, contact support.

To close your account at your own request, write to [email protected]. A short repeat check of your details may be needed.

Errors in games and odds

If a bet is accepted or a win paid because of a technical error, for example in the odds, a paytable or a live game, we may void or limit that bet.

This rule protects both sides from obvious mistakes.

Complaints and disputes

Questions about bonuses, limits, checks and payments are handled by support. If you disagree with a decision, file a formal complaint through the form on the site or ask for another channel at [email protected].

We confirm receipt within one week. The final answer comes within four weeks and may be extended once by another four, in which case we tell you in writing.

If the final decision does not satisfy you, you can take the dispute to CADRE free of charge. CADRE is the alternative dispute resolution body certified by the Curaçao Gaming Authority.

Responsible gambling

You can ask support for self-exclusion at any time. Limits and help are covered on the responsible gambling page.

Summary

Vavada is run by Vavada B.V. under licence OGL/2024/252/0153 from the Curaçao Gaming Authority. One account per person, deposits from your own accounts only and identity checks at any time form the core of the rules. A withdrawal request cancels active bonuses. Disputes we cannot settle together go to CADRE free of charge. The full terms are behind the button on this page, and the Vavada login guide shows how to sign in.

Frequently asked questions

Information checked on 01.11.2026. For adults aged 18 and over. Please gamble responsibly.